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Customer Promise

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Customer Promise

OUR PROMISE


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Anywhere, anytime, anything

There’s no time limit on how long you will benefit from our promises. If you are a Nissan Customer, and want to be spoken to in a genuine, open and honest manner, we will look after you. That is our promise.

Customer Promise

SERVICE PRICE MATCH

Nissan - Customer promise - Service price match

We promise to deliver the highest service for your car thanks to the expertise of our own trained teams and the use of Nissan Genuine Parts.

Additionally, to guarantee best value-for-money, we will price-match like-for-like quotes (including Nissan genuine parts and labour) from a recognized independent repairer within 10 km of your local dealer.


LIFETIME NISSAN ASSISTANCE

Nissan - Customer promise - Lifetime assistance

We promise to keep you on the road 24/7. Should anything unexpected happen, we guarantee 24-hour Nissan Assistance, whatever the age of your Nissan car.


FREE VEHICLE HEALTH CHECK

Nissan - Customer promise - Free vehicle health check

We promise to give your car a free diagnostic check prior to any work being carried out, so you know exactly what needs to be done and how much it will cost.

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